Shipping & Returns

Shipping and Delivery

Chute Boxe offers free worldwide standard shipping and also express premium delivery. (All shipping prices and delays may vary and are subject according to each country).

Wherever possible, orders are dispatched on the same day.

Please Note: Your order maybe subject to your country’s import / duty tax. These charges are the responsibility of the customer. Chute Boxe will not pay for these charges.

Returns, Replacements and Refunds

Chute Boxe evaluates each refund claim on its individual merit. Please contact Chute Boxe if you are unhappy with your purchase. Company policy dictates that your return package should be delivered back to Chute Boxe within 30 calendar days of the original purchase date. All returned items should:

(a) Be in its original packaging, accompanied by the original receipt.

(b) The item has to be in a saleable condition and the packaging intact.

(c) The item will be subjected to inspection before any refund request is granted.

(d) Upon lodging a refund request, Chute Boxe will present you with an authorization number. Please attach this number to the package, or the refund request will be refused.

(e) Be shipped by a company that offers tracking facilities, and require the recipient to sign upon delivery. If nobody signed to accept receipt, it becomes difficult to determine if a package really arrived, and as such Chtue Boxe cannot accept any liability for lost packages.

In the event that any customer returns any item(s) to Chute Boxe without adhering to these guidelines, Chute Boxe reserves the right to refuse delivery acceptance or to deny crediting the customer.

Note: Any refund request has to be submitted in writing. Due to the fact that different departments are involved, processing of refund requests can take up to 28 calendar days